Setting Instruction

What Should Be Read by You?

Operation Rules of DVB-card

New Frequently Asked Questions (FAQ)

Installation of Drivers

Satellite Internet

Installing and Setup of Software

Video Manual

IP DATA (Persian Language)

Questions Regarding Equipment

Equipment Troubles and Troubleshooting

Format of Technical Support Request

When appealing to the Technical Maintenance Service you should indicate the following details:

Model of DVB-card *:
SN and MAC-address of your DVB-card *: are indicated on the box and on the label of PCB.
Version of Drivers *:
Accurate setting towards the sattelite*: yes/no and how was it checked.
Operational System *: XP/Vista/7, service-packs (SP1, SP2, SP3)
Satellite *: name, orbital position, LNB (Ku-band or C-band), S or S2 transponder
Detailed Problem Description *: describe the sequence of your actions before the problem aroused, what error-message did appear in Windows. Give maximum possible detail in order to answer you at once without taking from you every single detail in the long-process written communication.
Screenshots: in jpg, gif, png, doc

Questionary fields marked with the sign "*" - are obligatory to be filled in.

Fill in questionary should be sent to the: e-mail: advancetune@advancetune.com

Forums and Internet-communities

HTPC

My "Cake And Eat It" HTPC Answers. (Revoluton 7301, Great Britain)

DVB-S/S2 and Satellites

http://dvbn.happysat.org/

National Forums